Online Dementia Awareness Training for Retail Staff

Retail staff ...  Do you encounter customers with memory loss / dementia?  Would you like to learn how to support these customers in an appropriate manner?  If so, why not take a look at Dementia Elevator’s free online dementia training for front line retail staff?  It just takes an hour to complete and it’s completely free.  The programme covers recognising possible dementia in the retail environment, identifying and addressing the challenges faced by a person with dementia in the retail setting, and exploring how the retail physical environment can be made dementia friendly.  The training is interactive and engaging, with videos of retail based scenarios, interviews with professionals and a person with dementia, quizzes, and a participant forum.  It is suitable for staff working in all types of retail outlets.  For more information, visit: http://youtu.be/Dk1NCgk0mWg